XYZ-Cancellation & Refund Policy

F.I.T. CANCELLATION & REFUND POLICY
Deposit, Payments, Cancellation and Refund Policy
If you’re booking a customized travel arrangements also known as FIT (Free-style Independent Travel), the following Payment, Cancellation and Refund rules will apply:

A. Once you accept our suggested Itinerary, pricing and Inclusions, 10% of the entire amount is due within 3 days of acceptance. You have 7 days from the date you accepted the tour conditions, to change your mind and request a full refund. After that grace period, deposit becomes non-refundable for any reason including pandemics, death in family, illness, or anything else.

B. When we notify you that all your reservations have been confirmed, an additional 50% of the entire amount is due. Here again, you have 7 days from the date we notified you, to change your mind and request a refund of this deposit of 50%. If you do not cancel within this grace period, your entire amounts of first and second deposits become non-refundable.

C. Balance of payment is due 60 days prior to departure. Again here, you will have 7 days to change your mind and get a refund of the balance payment, after which period, the entire amount is non-refundable for any reason including pandemics, deaths in family, illness, or anything else.

D. Bookings made and paid within 60 days of departure must be paid in full as soon as all services are confirmed. Here again, you will have 7 days to change your mind and cancel the trip. After this grace period, the entire amount is non-refundable if cancelled for whatever reason including pandemics, deaths in family, illness, or anything else.

E. All refund requests must be received by our office in writing before the indicated deadline/grace period and will be processed within 7 days.

Important Note: Mediterra strongly suggests that all travelers obtain Travel Protection Insurance. If you do not have your own insurance carrier, please contact our insurance associate www.cgrinsurances.com or by calling Robin Osman at 407-414-5014, Ph: 352-989-5082.
By paying an initial deposit, the traveler acknowledges that he/she read this announcement and that the Travel Protection Insurance was offered.